Customer Concerns

Frequently Asked Questions

Q: How do I place an order?
A: You can place an order through our website or mobile app by adding products to your cart and proceeding to checkout.

Q: Can I modify my order after placing it?
A: Orders can be modified within 30 minutes of placement. Contact our customer support immediately for assistance.

Q: Do you offer bulk discounts?
A: Yes, we offer special pricing for bulk orders. Please contact our sales team for more information.

Q:What is upto 35% discount offer on Pharma Plus?
A: Pharma plus offers upto 35% discount ,that means when you order any medicines from pharma plus you will get maximum 35% discount on your total order value. Minimum 15% and max 30% discount is provided , extra 5% is over cart value of ₹1099+ .

Q: Do Pharma Plus offers flat 30% or flat 35% discounts?
A: No, we offer upto 30% discounts, additional 5% over cart value of ₹1099+ ,
However we provide flat 30% discount on substitute products only .

Shipping Information

Shipping Options:
- Standard Delivery (3-5 business days)
- Express Delivery (1-2 business days)
- Same Day Delivery (select areas)

Shipping Charges:
- Free shipping on orders over ₹99
- ₹10 for order under ₹99

Tracking Your Order:
- You can track order buy using your order id from Track Order Page .

Return Policy

Return Window:
You may return most items within 2 days of delivery for a full refund.

Conditions:
- Item must be unused and in original packaging
- Proof of purchase required
- Certain items are non-returnable (e.g., perishables, Inj, Food Products)

Return Process:
1. Contact our customer service to initiate a return
2. Return the item to your nearest Pharma Plus Store.

ALL OFFERS

₹1 Medicine Offer:
- Applicable for first order only.
- Only for logged in users.
- One product/user

5% Extra Cashback:
- On all orders above ₹1099 after MRP discount.
- members will get 5% unlimite cashback

Referral Benifits:
- For Every Referral user can pick any one @1, @11, @21 Offer Product, if the new registered user complete a order above ₹199 from Pharma Plus
- To Claim your benifit by contacting us on 9339572579
- Any Fraudulent activities detected an be lead to offer Disqualification .

Win ₹10000:
- Each Delivered order is one Tickit to join the contest .
- Reasult will be announced when 1 Lakh Entries are Completed .
- Two user will get ₹50000 each .